CPF III 2018-13 Report on Legislation and Policy Measures in the Sector of E-Commerce in CEFTA Region

Brief Description of Main Deliverables/Outputs:
The overall objective of the project was to facilitate the process of launching a regulatory dialogue for further developing e-commerce in the CEFTA region in compliance with the EU legislation. To report on Trade Regime, Legislation and Policy Measures in the sector of E-commerce in CEFTA Region. Results to be achieved by the contractor were to prepare a detailed report on trade regime, legislation and policy measures in the sector of electronic commerce for each CEFTA party and cross-border.

Role on the Assignment

The consultant assisted the CEFTA Subcommittee on Trade in Services in the implementation of the CEFTA Agreement by facilitating the process for launching a regulatory dialogue to improve the electronic commerce sector between CEFTA parties, in compliance with the EU legislation and policies.

The specific tasks conducted by the experts:

All barriers to e-commerce and assess e-commerce impact on trade were identified;

The possibilities for launching a dialogue on regulatory issues to discuss a wide range of issues, in order to facilitate cross border e-commerce in CEFTA Parties was assessed;

The possibility for regional actions aimed at increasing citizen’s trust in online services (payment etc.) and coordination on e-commerce trust marks was analyzed. (Benefitting consumers);

Possibilities for establishing recognition of certificates of electronic signature and facilitation of cross-border certification services were noted;

The possibilities to address treatment of unsolicited electronic commercial communications were reported;

The protection of consumers in the ambit of electronic commerce was analyzed;

Other issues relevant for developing the electronic commerce were registered, and Recommendations and next steps both at national and regional level were produced, delivered and approved.

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